Frequently Asked Questions

Yes. The direct tow line is available 24 hours a day at 573-316-5005. Current response times depend on location, traffic, weather and call volume.

Services include towing, roadside assistance, jump starts, tire changes, lockouts, fuel delivery, vehicle recovery, winch-outs, vehicle transport and private-property towing.

Camden County Tow serves communities across Camden County and the Lake of the Ozarks region. Call with your location to confirm availability.

Participating private properties can receive a free property evaluation, towing signs and installation, subject to the service arrangement.

Yes. A precise map location and safe photos can help identify an unfamiliar lake road, parking area, vehicle position or access issue.

Depending on the circumstances and availability, common destinations include a repair facility, home, dealership or another appropriate location selected by the authorized customer.

Service depends on the vehicle and its condition. Share the year, make, model, drivetrain when known, and any damage so the correct loading approach can be evaluated.

Keys are helpful but may not always be required. Tell us if keys are missing and whether the vehicle rolls, steers, brakes or is locked in gear because those details can change the service plan.

Possibly. Call with ground-clearance details, visible damage, wheel condition and safe photos so equipment and access can be evaluated before dispatch.

Motorcycle transport may be available. Call with the motorcycle type, condition, pickup location and destination for confirmation.

An authorized customer can generally provide an intended destination. Confirm that the receiving location will accept the vehicle and share its exact address when calling.

Possibly. Posted clearance, turning room, level, vehicle position and property access must be evaluated. Share the lowest posted height and safe photos when available.

Recovery may be available depending on terrain, vehicle position and safe equipment access. Stop spinning the tires and send a map pin plus safe photos of the vehicle and path to firm ground.

Share a phone map pin, direction of travel, nearest business, hotel, marina, crossroad or mile marker. Do not walk along fast-moving traffic to search for a sign.

Yes, subject to the vehicle, route, access and current schedule. Call with the pickup point, destination, vehicle condition and preferred timing.

A legally authorized property decision-maker or representative must request service under the arrangement established for that participating property.

Ask the dispatcher which payment methods are currently accepted and when payment is due. Share the exact vehicle, location, destination and service details so the call-specific price factors can be explained before work begins.

The dispatcher will confirm your location, vehicle, condition, safety concerns, access and intended destination. Keep your phone available in case the driver needs a map pin, entrance detail or updated location information.